Privacy Policy — Prium
Prium ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Address or project location
Project Information
- Details about your requested project or service
- Budget information
- Photos, descriptions, or documents you submit
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use your information to:
- connect homeowners with contractors
- respond to enquiries
- improve our services and website
- communicate with you regarding projects or updates
- analyze website performance and usage
- maintain platform security and prevent misuse
3. Sharing of Information
We may share your information with:
- independent contractors connected to your enquiry
- service providers who help operate our platform
- payment processors (if applicable in the future)
- legal authorities if required by law
We do not sell your personal information to third parties.
4. Contractor Communications
By submitting a project request through Prium, you agree that your project details and contact information may be shared with relevant contractors for the purpose of providing quotes, consultations, or services.
5. Cookies & Analytics
Prium may use cookies and analytics tools to:
- improve user experience
- understand website traffic
- remember preferences
- optimize website performance
You may disable cookies through your browser settings.
6. Data Storage & Security
We take reasonable steps to protect your information using secure technologies and trusted service providers. However, no online system can guarantee complete security.
7. Third-Party Links
Our website may contain links to third-party websites or contractor websites. Prium is not responsible for the privacy practices or content of third-party sites.
8. Your Rights
Depending on your location, you may have the right to:
- access your personal information
- request corrections
- request deletion of your data
- withdraw consent for communications
To make a request, contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after updates means you accept the revised policy.